Working in a large business means there are huge volumes of content stored across a number of disparate systems. Document management, practice management, knowledge management, customer relationship management and internal staff all have their own systems for storing information. Having these separate systems, in a best of breed approach is great, you get the power and functionality of the best system in each category. However, when you need to access this data together it gets time consuming opening up each system individually. (more…)
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